Contact UnCanna HQ


All questions emailed to customer service will be answered as quickly as possible. We strive for same day responses!


At this time we only ship to the United States. Generally, all packages are shipped out via USPS within 24-48 business hours after the payment has processed. Please see business hours below. From time to time we experience higher than expected volume ie sales or holidays, please allow an additional 1-2 days for delivery.


Why do you not ship to APO, DPO, etc?

We are trying to change the DOD ban on CBD. Directly selling our products to Active Duty Service Members does not help our case, nor do we want to see careers jeopardized by possession, use, etc.. We apologize, but we intend to change this policy with your support and feedback.

I am suffering from X condition, what dose should I take?

We do not make treatment statements due to FDA regulations, nor do we offer specific dosing recommendations for any conditions as a result. You can find more information in places such as or by searching

I am in the circle of trust, a Veteran/LEO/SOF, etc. I need to know if I will fail a UA with the THC Free products? 

We defer all UA inquiries to our urinalyses disclaimer on site. If THC is your concern, do not use any CBD products to be safe. Our THC Free products have No Detectable (ND) levels of THC (0.0%) in accordance with third-party gc/ms testing. You can find more studies on this topic in our CBD Guide. Certificates of analysis (COAs) on site verify current product results and are batch traceable.


Monday-Friday 0900-1700 MST (9AM-5PM MST)

Closed Weekends and Federal Holidays.

Primary Contact


Alternate Contact

Phone-Coordinated via email

 Headquarters Address

1001 Bannock Street Denver, Co 80204